Hotel Res Bot

About Hotel Res Bot

Hotel Res Bot is a fast-growing SaaS company building AI-powered automation for the hospitality industry. Our mission is to transform how hotels and travel agencies handle guest communication by turning slow, manual email-based workflows into fast, intelligent, and highly automated booking and support processes.

Our core product, HERA (Hotel Email Reservation Assistant), is an AI-powered reservation co-pilot that reads incoming emails and other messages, understands guest intent, and automatically prepares or executes responses. It integrates directly with hotel systems, checking rates and availability, generating personalized offers, and enabling secure booking flows. Reservation teams stay fully in control via an Outlook add-in, while HERA removes repetitive work and significantly reduces response times while improving conversion rates.

We support a wide range of use cases, including individual and group booking requests, corporate confirmations, travel agent workflows, FAQs, and cancellations. Our platform combines natural language processing, automation, and deep system integrations (PMS, email systems, forms, and booking engines) to deliver real operational impact in hotel environments.

We operate as a remote-first, international team with a strong focus on ownership, autonomy, and practical problem-solving. We value clear communication, accountability, and a collaborative, low-ego culture where engineers and operators work closely together to ship real-world solutions used in production by hotels across Europe and beyond.

Hotel Res Bot is backed by deep hospitality industry experience and is scaling rapidly as demand for AI-driven operational efficiency in travel continues to grow.

Our values

["communication", "respect", "integrity", "empathy", "Customer Focus"]

Perks & benefits

["Flexible hours ", "100% Remote", "Trust based"]

Company milestones

  • 2018 - Founded in 2018 - long before AI was hype.

Our offices

  • Mönchsgasse, 48, Cologne, North Rhine-Westphalia, Germany