DevOps Engineer (Ephor Team)

WHO WE ARE?
Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.
As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in strong collaboration with our partners in Switzerland and attract and retain high performers.

We're expanding our footprint in Lisbon and are looking for an AI Platform Engineer to join our growing AI team.
We invite driven professionals to join us, grow with us, and help shape the future.

The team / project
You will join the Ephor team, a distributed agile engineering team responsible for platform operations, automation, release validation and quality engineering. The core team of around 12 engineers is based in Switzerland, supported by a partner team in India, with stakeholders across several locations and time zones. You will be part of a new group of four engineers in Lisbon.

The role is hands-on and varied: you will keep the platform stable, build automated tests and make sure every change reaches production safely.

It is a strong growth path towards DevOps, SRE and test-automation expertise, with room to shape modern practices such as SLOs, monitoring and AI-assisted testing. This is an internal Swisscom platform, not a consulting project.

What you’ll do

• Environments: Maintain and operate the lab, testing and pre-production environments the team relies on every day.
• Monitoring & SLOs: Monitor platform health, analyse operational metrics and contribute to defining and meeting service-level objectives.
• Troubleshooting: Identify, troubleshoot and resolve issues that affect platform functionality and end-to-end testing.
• Release validation: Validate and promote changes across environments so the team can deliver reliably.
• Test automation: Develop and improve automated testing and release-validation capabilities, from API to end-to-end tests.
• Release & quality: Support release activities, quality assurance and continuous improvement across distributed teams.
• Operational support: Take part in 24/7 support and on-call duties when required, with occasional work outside regular office hours.
• Collaboration: Work daily with colleagues in Switzerland, India and the US, clarifying requirements and contributing to shared decisions.

Job requirements
Experience

• 2–5 years of experience in DevOps, platform engineering, release engineering or a similar role.

Platform & Operations

• Solid knowledge of Linux or Unix command-line environments.
• Practical experience with Kubernetes.
• Understanding of platform operations, environment maintenance and release validation.
• Basic networking knowledge, including IPv4, IPv6 and BGP.

Automation & Development

• Programming experience in Python, Go or a similar language.
• Experience with automation and automated testing.
• Hands-on experience with GitLab and Argo CD (or similar CI/CD and GitOps tools).

Soft Skills

• Strong communication skills and the ability to collaborate across locations and time zones.
• Proactive and responsive, able to work independently in a distributed environment.
• Ability to coordinate with stakeholders, clarify requirements and contribute constructively to shared decisions.
• Professional English communication skills (minimum B2).
• Availability for 24/7 on-call duties when required and occasional travel to Switzerland (1–2 times per year).

Nice to have

• Experience with Playwright or comparable end-to-end testing frameworks.
• Experience with API, smoke, component and end-to-end testing.
• Experience with AI-assisted test automation.
• Mobile test automation with Python and Appium, including iOS as well as Android or desktop applications.
• Telecom domain knowledge.
• German, French or Italian language skills.

What we offer

• Hybrid and flexible working: 2 days in the office, flexible hours between 6:00 and 20:00
• 25 days of annual leave (3 more than the legal minimum)
• Meal allowance of €10.40 per day
• Multicare private health insurance, with the option to add dependents at an attractive cost
• Personal accident and business travel insurance
• Home-office allowance of €22 per month, plus a €300 home-office equipment budget every 5 years
• Communication allowance of €20 per month, plus an €800 mobile phone budget every 3 years
• Mobility allowance of €480 per year for your commute
• Laptop and standard equipment kit
• €1,000 referral bonus for every successful hire you refer
• Among others benefits