PagerDuty
A global leader in digital operations management
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is transforming critical work for modern business. Our powerful and unique digital operations platform enables users to take the right action, when seconds matter. Organizations of all sizes trust PagerDuty to handle every type of work across the enterprise including intelligent incident response, AIOps and process automation. Notable customers include Cisco, Genentech, Electronic Arts, Cox Automotive, Shopify, Zoom, DoorDash and more.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius.
From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Our values
["diversity", "innovation", "empathy", "impact", "Customer Focus"]
Perks & benefits
["Remote work", "Generous paid time off and family leave", "Competitive pay and equity", "20 hours paid volunteer time off annually"]
Our team
We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones.
Team members
- Carlos Libório - Recruiting Coordinator
Hello! My name is Carlos, and I am here to guide you through the interview process and get you set up to meet the team. If you have any questions or need help don’t be afraid to reach out!
- Ben Wiegelmann - Senior Product Manager
I moved to Portugal this year because of the weather, ocean and friendly people. My background contains serving as Head of Product of an AI Automation startup and as Growth and Marketing Manager for a Big Data analytics company in Silicon Valley. Fun fact: I lived in Sausalito, CA, and today I live in Cascais; both are partner cities.
- João Freitas - General Manager & Engineering Site Lead of Lisbon,
João Freitas is General Manager and Engineering Site Lead at Pager Duty. João is the main representative of the Lisbon office and is responsible for its growth, expansion, and culture. With more than 16 years of experience in Software Development, Machine Learning, and as a People Manager, he was previously CTO at a US startup in the area of Artificial Intelligence and has taken several roles at Microsoft in the areas of Speech Technologies and Big Data. João also holds a PhD in the areas of speech technology and human-computer interaction and filed several patents and published over 40 articles in peer-reviewed international conferences and journals. He is also the author and co-author of book chapters and one book. Fun fact: Whether it is a board game or team setup for a soccer match, I just love strategic and tactical challenges.
Company milestones
- 2021 - EMEA expansion: Lisbon office opens
- 2020 - Acquisition of Rundeck
- 2019 - IPO on April 11 (NYSE:PD)
- 2019 - North America expansion: Atlanta office opens; PagerDuty certified as a Great Place to Work
- 2017 - APJ expansion: Sydney office opens; EMEA expansion: London office opens; North America Expansion: Toronto office opens
- 2016 - Jennifer Tejada named CEO
- 2010 - Joined Y Combinator startup incubator and relocated to San Francisco, first seed funding round
- 2009 - Started in Toronto by 3 former Amazon engineers
Our offices
- Largo do Duque de Cadaval, Lisbon, Lisbon, Portugal




