{"jobAd":{"id":"18344","type":"job_ad","attributes":{"title":"IT Workplace Service Desk Technician","state":10,"state_name":"published","office_cities":[null],"location":"Portugal","closed_at":null,"created_at":"2024-05-13T15:52:30.279Z","company_id":7496,"updated_at":"2024-07-01T01:00:08.522Z","last_published_at":"2024-05-13T18:50:30.596Z","office_country_codes":["PT"],"relocation_paid":false,"visa_support":false,"citizenship":true,"remote_details":"","slug":"it-workplace-service-desk-technician","project_duration":12,"location_icon":"remote","office_locations":[{"country_code":"PT","google_place_id":"ChIJ1SZCvy0kMgsRQfBOHAlLuCo","label":"Portugal"}],"timezone_label":"UTC +01:00","status_label":"Published","expires_days":null,"urls":null,"share_urls":null,"job_has_ats_offer":null,"company_has_ats":null,"country":"Portugal","waiting_counter":null,"inbox_counter":null,"review_counter":null,"waiting_new_counter":null,"inbox_new_counter":null,"review_new_counter":null,"status_color_class":"ld-status-color u-fill--puertoRico ","valid":null,"job_type":"Contractor","contractor":true,"permanent":false,"allows_remote":true,"rate":null,"salary":null,"experience_label":"Junior","experience_min":2,"experience_max":null,"preferred_language_label":"Spanish","nice_to_have_language_label":"Portuguese","category":"Maintenance & Support","remote_working_label":"Remote","is_global_remote":false,"role_description":"

IT Workplace Service Desk Technician - Spanish and Portuguese speakers

Portugal (Remote)

","main_requirements":"

Proficiency in Spanish and Portuguese at level B2 or higher.
Experience working in a Service Desk or IT support role for 2-3 years.
Strong technical aptitude and troubleshooting skills across various IT environments.
Excellent communication and customer service skills.
Ability to work independently and collaboratively in a remote team environment.
Familiarity with the ITIL framework and best practices is a plus.
English proficiency will be valued.

","nice_to_have":null,"perks":null,"must_have_skills":[{"id":6842,"name":"Service Desk"},{"id":1280,"name":"Technical Support"}],"other_required_skills":[{"id":62374,"name":"ITIL"},{"id":1722,"name":"Customer Support"}],"nice_to_have_skills":[],"referral_value":300,"referral_string":"€300","top_related_offers":[{"id":18364,"title":"Technical Support Level 3","company_name":"FARO Technologies"},{"id":17969,"title":"Migration Coordinator","company_name":"MobiLab Iberia (formerly Cloud Prime)"}],"min_timezone":"UTC +01:00","max_timezone":"UTC +01:00","hiring_bonus":null,"company_name":"Information Technology Company"}},"bookmark":null,"handshake":null,"jobSuggestion":null,"referralId":null,"cancelReasons":["I got a more interesting proposal.","I got second feelings and I'm backing down","I just felt that Information Technology Company and I didn't connect.","I was never contacted.","Got tired of waiting for a final decision.","Information Technology Company conditions weren't good enough.","Other"],"jobSearchFiltersAb":null}

IT Workplace Service Desk Technician at Information Technology Company

Service Desk

Technical Support

Job at Information Technology Company in [nil]