Scrum Master

Whisbi
Conversational Sales.The shortest path from web visitor to customer.

Job details

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Intro

Whisbi's enterprise conversational sales platform connects online customers with chatbots and omnichannel agents. The company has unparalleled experience working with global enterprises in telecommunications, automotive, travel, insurance and banking. As the chosen partner for some of the world's biggest brands, such as Verizon and Hyundai in the USA, Whisbi plays a crucial role in omni-lead strategies that boost online sales through customer experience. Whisbi's industry-specific insights, workflow customization and AI-powered services have helped its customers to increase their online sales conversion rate tenfold and double their cross-selling.

To cut to the chase, this is what we do:

At Whisbi you will find:

  • Diversity: over 15 nationalities, more than 20 languages spoken, empowering tech female talent, colourful backgrounds
  • Passion & Entrepreneurship: owning our work, assuming new responsibilities, generating initiatives, meaningful work, never getting bored
  • Family: inspiration from our colleagues, collaboration across departments, trust & respect for others, fun & laughter
  • Agile & Dynamic mindset: driven toward a common goal, constantly iterating, fast pace, love of technology, ambitious goals

As a Scrum Master you will:

  • Coach and lead the team in practising Agile principles, identify team training opportunities and engage necessary resources to facilitate
  • Facilitate all of the Scrum ceremonies (backlog grooming, planning meetings, daily stand-ups, retrospectives, demos)
  • Identify, remove and/or escalate risks, roadblocks, and cross-team dependencies that are unresolvable by the team and interfere with the team's ability to deliver commitments
  • Accountable for promoting continuous improvement by coaching the team to use metrics to identify and measure progress
  • Continuously learns new approaches to facilitation, agile best practices and how to improve team dynamics
  • Help the Team to focus on the delivery of high-quality stories on a predictable, sustainable cadence, aligned with the company expectations.
  • Track and communicate engineering metrics -not only about agile (such as team velocity, sprint progress/burn down chart, estimation accuracy, revisions .. ) to the team, management and any impacted stakeholders
  • Bring high energy, motivation, and focus on the team

Main requirements

  • University degree in computer science, digital media, software engineering, Marketing, Design or similar
  • At least 2+ years of experience in a similar role
  • Advanced Scrum Master or other Agile certification 
  • Deep understanding of Agile product development processes and principles
  • Ability to implement Scrum theory, rules and practices in a real business environment
  • Experience with Atlassian products, including Jira and Confluence
  • Methodological thinking, able to structure and organize tasks

Perks

  • Flexible compensation plan with tax-free benefits
  • Career progression opportunities
  • Year-long online training platform
  • Flexible & remote work options
  • Gym sponsorship
  • Sunny rooftop terrace in the center of Barcelona
  • 23 days holiday - you choose when to enjoy them
  • Yoga classes in our terrace
  • Fun environment & team: pool table, company events, celebrations, etc.
  • English & Spanish lessons
  • Fresh organic fruit daily
  • Fully equipped kitchen
  • Nespresso coffee, or tea if you prefer :)

Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300