Application Support Engineer

Volkswagen Digital Solutions
IT & Digital projects for the Volkswagen Group.

Job details

  • Full-time
  • map markerLisbon, PT
  • cardRequires Work Permit
    Requires that you're a citizen or have a valid work permit / visa sponsorship to work in the country in which this position is based.
  • routeIntermediate
  • routeEnglish
    Preferred spoken language

Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300

Intro

Volkswagen Digital Solutions is building up a new IT location where Lisbon will become the newest home for innovative oriented IT & Digital projects with the main goal of develop digital experiences and tools for consumers of both passengers and commercial vehicles. 

What you will do… 

  • Provide a global support according to business expectations based on SLA, focused on Incidents, Problem, Change and Release Management processes;
  • Work within a focused and analytical team in order to solve technical issues;
  • Verify if the application is working correctly, namely if the communication between the application and the server is working properly and if not try to find a solution or solve the incident;
  • If needed, escalate the problem to the application vendor and verify the status of the incident in order to solve it in the shortest possible time;
  • Collaborating directly with the team in Germany with the aim of managing customer’s expectations and meet client’s expectations.

Main requirements

  • Bachelor's degree or above degree in Computer Science or related field;
  • At least 1 year of work experience;
  • Knowledge and experience in Oracle, Java, Tomcat Server Management, SOA and SOAP;
  • IT basic knowledge (network, databases, application servers);
  • Ability to debug application issues;
  • Customer focused and advanced problem-solving skills;
  • Strong analytical skills;
  • Good communication skills and teamwork;
  • Very good English skills, both written and spoken.

Nice to have

  •  Oracle Certified Professional Java Programmer 6, 7 and 8 or Sun Certified Web Component Developer 5;
  • Experience in Oracle 10g/11g Administration.



Perks

  •  Be part of the digital transformation and build future business models for the automotive industry;
  • The chance to integrate an innovative application in the automotive sector;
  • The opportunity to join an amazing startup with a great atmosphere and agile environment, where all your ideas are welcome;
  • Be part of the creation of our local company culture, with the support of a solid and talented international team;
  • Continuous training and career development;
  • Competitive benefit package.



Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300