Product Technical Coordinator

TravelPerk
Join the ride and help us fix business travel!

Job details

  • Full-time
  • map markerBarcelona, ES
  • globeRelocation paid
  • cardRequires Work Permit
    Requires that you're a citizen or have a valid work permit / visa sponsorship to work in the country in which this position is based.
  • routeIntermediate
  • routeEnglish
    Preferred spoken language

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Intro

TravelPerk is building a next-generation platform to take the pain out of booking and managing business travel. Join a team of good and talented people from 30+ countries who have come together in Barcelona to reinvent the concept of business travel and how it’s done.

Backed by the same investors as Slack, Twitter and Trello, we have the resources to accelerate growth and build something truly amazing. We encourage our team to take initiative, suggest new ideas and pursue them. As owners, every permanent employee receives company stock options from day one.

We’re onto something big and we're moving fast! We’re looking for a Technical Coordinator to join our Product team. From day one, you will be the keeper of the quality of our product, assessing supplier quality and reporting bugs in the right time and manner.

We are looking for someone who is obsessed with quality and feels comfortable working in a fast paced environment. You should be well known for doing your job with discipline, focus, and determination.

As a Product Technical Coordinator at TravelPerk, you will be responsible for the following:

  • Owning the bug reporting process across TravelPerk
  • Liaising between Product Owners, Engineers, and our Suppliers to get bugs resolved quickly
  • Executing manual test cases and analyzing results
  • Developing effective strategies to improve the reporting and troubleshooting process
  • Communicating with other departments in the company daily to keep them updated on progress
  • Conducting post-release/post-implementation testing

Main requirements

  • At least one year experience in a service, help desk, or customer facing role, where you had to provide support and help people solve problems
  • Experience in project management
  • Familiarity with Agile frameworks
  • Ability to document and troubleshoot errors
  • Ability to prioritize based on impact
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills

Perks

  • Beautiful office with different spaces for every mood
  • Competitive compensation including stock options in the company
  • Generous vacation time and flexible working hours
  • Healthcare benefits: private health scheme, wellness programs, yoga, meditation, gym allowance
  • Free Spanish classes
  • Finest gear and anything you need to do your best work
  • Fully stocked kitchen loaded with healthy food, fresh fruit, snacks, coffee & beverages
  • Have a direct impact by helping to crack one of the world's biggest unsolved business problems affecting over 300,000 travelers every day
  • Rub shoulders with brilliant people who have been-there-done-that
  • Own, shape and develop your career within a fast-growing startup; TravelPerk is growing over 30% month over month
  • Having fun is part of our DNA. We work hard and never give up. And we love to do so with a smile on our face

Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300