{"jobAd":{"id":"17949","type":"job_ad","attributes":{"title":"Senior Business Analyst","state":10,"state_name":"published","office_cities":["Lisbon"],"location":"Lisbon, Portugal","closed_at":null,"created_at":"2023-11-16T16:52:28.188Z","company_id":1104,"updated_at":"2023-12-01T01:00:01.417Z","last_published_at":"2023-11-16T17:20:28.923Z","office_country_codes":["PT"],"relocation_paid":false,"visa_support":false,"citizenship":true,"remote_details":"","slug":"senior-business-analyst-in-lisbon-2023","project_duration":null,"location_icon":"hybridRemote","office_locations":[{"city":"Lisbon","country_code":"PT","google_place_id":"ChIJO_PkYRozGQ0R0DaQ5L3rAAQ","label":"Lisbon, Portugal"}],"timezone_label":null,"status_label":"Published","expires_days":null,"urls":null,"share_urls":null,"job_has_ats_offer":null,"company_has_ats":null,"country":"Portugal","waiting_counter":null,"inbox_counter":null,"review_counter":null,"waiting_new_counter":null,"inbox_new_counter":null,"review_new_counter":null,"status_color_class":"ld-status-color u-fill--puertoRico ","valid":null,"job_type":"Permanent","contractor":false,"permanent":true,"allows_remote":false,"rate":null,"salary":null,"experience_label":"Senior","experience_min":5,"experience_max":null,"preferred_language_label":"English","nice_to_have_language_label":"Portuguese","category":"Product/Project Management","remote_working_label":"Hybrid","is_global_remote":false,"role_description":"

Senior Business Analyst - Content Acquisition

Peer review is the backbone of the scientific process; without it, it's impossible to understand which research matters. However, the existing legacy systems that shepherd scientific manuscripts to journals via editors and reviewers are no longer fit for purpose. The procedures for processing Manuscripts are laborious and researchers worry about their work being scooped before it's published.

To address this problem, Springer Nature is developing a new peer review system. Developed in a truly agile fashion, working closely with business stakeholders and customers to validate every feature we build.

We're looking for a Business Analyst to join our Editorial Experience team; an area with interesting and complex problems that requires someone to cast a critical eye over to examine and understand this space.

About Us

SN Digital (SND) is a technology division of Springer Nature. We are responsible for maintaining and delivering millions of articles used by researchers, scientists, and students around the globe.

We are 230 people based in London, Berlin, Lisbon, Pune, New York, Madrid, Dordrecht, and Heidelberg. We work in collaborative, multi-disciplinary delivery teams, developing digital products and services that answer user problems and support business goals.

The work is exciting and meaningful.
Our culture is collaborative and friendly.
We encourage and support growth, both personal and professional.

Having a good command of English is essential; collaboration is vital in our day-to-day work, so being able to communicate your ideas and understand others is critical.

This role is a terrific opportunity for friendly, curious people who want to get involved in our work, who love to learn, who will embrace and develop our culture, and help make SND a place where people and ideas can thrive.

We are intentionally looking to create teams that are diverse and inclusive. Diversity is the mix of culture, background, experience and personality that we all bring; inclusion is getting the mix to work better together. We want every team member to contribute to our shared goals while respecting each other's skills, knowledge and needs.

","main_requirements":"

We are looking for a skilled and passionate Business Analyst to join our Editorial Experience team. This is a user-driven team, constantly attending to our editor's needs and desires matching this with business needs and our passion for a fast, simple and convenient peer review. A customer-centric approach plays a fundamental role in the way we work.

The team is at the forefront of our programme and is often involved in cross-team projects. There is often a need to collaborate and coordinate with multiple teams to create end-to-end customer experiences. From a business analyst perspective, this involves understanding the flow of data and our users' journeys between and within our applications - as well as the business context. It's important for the business analyst to have the ability to "filter" essential information out of different conversations, in order to be able to put together clear and concise pieces of work. Having a strong product mindset is essential for this role to help drive the team in the right direction when making product decisions.

Our typical ways of working consist of daily stand-up and tech catch-ups, bi-weekly retrospectives and domain/programme-level sessions, weekly board review/prioritization and team showcases.

You will be joining a cross-functional delivery team with different nationalities, backgrounds, and experience levels. All team members collaborate to deliver solutions that best satisfy the needs of our business, and we are working to create a culture that encourages new ideas and innovation but within the boundaries of the technologies that best suit the vision that Springer Nature has defined.

About You

You are able to quickly gain context of your product and user space and how it fits into the bigger picture of the program landscape.
You are proactive and self-driven, make yourself useful, pull information, and don't wait to be asked, seek advice when unsure.
You like working in a collaborative team where there is collective responsibility for the product.
You have a strong product mindset and are able to make decisions/help guide the team to collaborate on decisions when needed.
You can demonstrate experience in working successfully with teams to deliver software in an agile manner.
You can demonstrate your experience in facilitating groups to achieve defined goals and outcomes using various facilitation tools and techniques.
You will have excellent communication skills and articulate concepts and ideas from technical and functional business perspectives.
You have proven experience in managing and resolving conflict with stakeholders.
You can use available data to inform decisions and build better products.
You will have a strong focus on high-quality customer experience and sustainable solutions.
You proactively identify pain points and openly address any forms of gaps.
You can demonstrate an outstanding analytical ability to solve complex problems.
Have experience working in a dynamic and collaborative environment.
You use your drive, creativity, and initiative to move the team forward.
You have experience in driving continuous improvement and innovation across teams.
You can collaborate with multiple teams across different locations to deliver solutions.
You are intellectually curious and motivated - constantly looking for more context.
You disdain routine and get involved with a wide variety of different activities.

","nice_to_have":null,"perks":"

Food allowance, € 7,63 EUR per working day via meal card
10% time, or ‘hack day’
Access to LinkedIn Learning via our internal learning and development platform
Free access to all SN Publications
Private health insurance for you and your partner and children if applicable – Medis TOP + serious illnesses
Personal accidents insurance for you
Mobile device
Travel costs for commute card up to max. € 40 per month

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Senior Business Analyst at Springer Nature

Requirements Analysis

Business Analysis

Job at Springer Nature in ["Lisbon"]