Senior Agile IT Business Analyst

Springer Nature
Springer Nature is a major new force in scientific, professional and educational publishing

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The way we do business

We build our software incrementally, iteratively, and continuously, so you’ll be able to see new work go live to over four million visitors around the globe every week. Our flavour of agile has been heavily influenced by XP and Kanban, and if something isn’t working, we change it.

Our work delivers value to both the business and our customers, our teams are cross-discipline: business analysts and the user experience team work with stakeholders to coordinate research and understand requirements, whilst our frontend developers and software engineers pair with quality analysts to develop the most robust solutions, and our platform engineers work across the organisation to ensure our infrastructure never lets us down.

We generally follow a mix of agile and lean practices with an overall philosophy towards continuous delivery. We’ll rely on each and everyone´s expertise to adapt and improve these processes to serve the team, project and company as best fits their current contexts.


  • Work with stakeholders to understand our goals & vision, and identify business needs
  • Pair with quality analysts and user experience designers to write stories that are clear, concise and comprehensible
  • Communicate to the development team how the requirements are aligned with the business needs and “big picture” goals and vision
  • Collaborate and provide business analysis support to the product owner, business sponsors, SMEs and testers during development
  • Identify and resolve issues with missing stories and conflicting requirements
  • Unearth the root cause(s) of pain points, and validate business opportunities and problems
  • Map, analyse and validate information flows within a complex organisational setting
  • Analyse and capture processes in order to replicate, optimise or re-engineer (recognise pain-points, duplication or repetition and provide recommendation to eliminate).
  • Facilitate workshops with a range of stakeholders in the business

Main requirements

  • Demonstrable experience of working successfully with teams to deliver software
  • Experience prioritising competing demands and obtaining buy-in from stakeholders
  • Proven experience and the ability to manage and resolve conflict with stakeholders
  • Strong communication skills and facilitation experience
  • Ability to understand and explain issues from both a technical and a business point of view
  • Proven examples of using initiative and creativity to achieve project milestones
  • Experience of being able to challenge and influence decisions
  • Highly detail orientated
  • Demonstrable experience of solving complex problems/issues
  • Have worked with a range of Agile delivery methodologies


  • Excellent working environment with flat hierarchies
  • Discounted public transportation
  • Amazing on-site cafeteria
  • A healthy work/life balance
  • Flexible hours, a 37 hour week and 30 days annual leave
  • Book discount of 15-40%

Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300