BI Support Engineer

Leading Providers of Supply Chain Solutions

Job details

  • Full-time
  • calendar
  • map markerLisbon, PT
  • cardRequires Work Permit
    Requires that you're a citizen or have a valid work permit / visa sponsorship to work in the country in which this position is based.
  • routeIntermediate
  • routeEnglish
    Preferred spoken language

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The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and employs around 16,000 people worldwide.

We are looking to hire a BI (Business Intelligence) Support Engineer for our Centre of Excellence (CoE) in Portugal. In this position you will be supporting and maintaining our onsite infrastructure for a large Datawarehouse, including infrastructure monitoring, Life Cycle Management, Service Requests management and Incident Handling. This challenging position requires several years of experience in the administration of a Datawarehouse


  • Infrastructure monitoring, Environment Performance Tuning, Infrastructure management, system documentation, Disaster Recovery, Backup management
  • Life Cycle Management, patch upgrade
  • Work collaboratively with other teams, colleagues from the build team in charge of creation and development of BI solutions, reports and dashboards as well as with the user community
  • Understand the business and customer needs for BI solutions to best support them
  • Based on tickets the main support activities are

Main requirements

  • Hold a Bachelor’s degree in Computer Science, Computer Information Systems, Engineering, or another technical field
  • Minimal 3-5 years of experience in BI support and / or BI projects
  • IBM DB2 10.5 Advanced Enterprise Edition or higher
  • Language of programing: SQL language
  • ETL Tool: SAP Business Object Data services
  • BI Tool: SAP Business Objects, mainly WEBI
  • Knowledge in the various areas of Data Warehousing, like Data Modelling, ETL Development, Report creation
  • Knowledge related to Power Designer, MS SQL Server Reporting Services, IBM InfoSphere DataStage would be an advantage
  • Knowledge and experience with documentation standards such as blueprints, functional and technical specifications, test scripting and protocols as well as training material
  • English spoken & written

Nice to have

  • Other languages are an advantage


  • Your job location will be Portugal and you will be part of the Corporate IT team with peers working in Basel, Switzerland
  • International Environment

Apply now

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Or sign up to refer and earn a reward of €300