Application Support Team Lead

Leading Providers of Supply Chain Solutions

Job details

  • Full-time
  • map markerLisbon, PT
  • cardRequires Work Permit
    Requires that you're a citizen or have a valid work permit / visa sponsorship to work in the country in which this position is based.
  • routeIntermediate
  • routeEnglish
    Preferred spoken language

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The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 branches in more than 70 countries, and employ approximately 16,000 people worldwide.

We are looking to hire a Corporate IT Team Lead for Application support to manage, with the associated team, the corporate portfolio of IT business services and solutions supporting Panalpina business processes globally.

These IT solutions are based on a variety of technologies and platforms, including Java, .NET, WebSphere, IIS, Mobile Applications, etc.


  • Manage global IT business services delivery according to business expectations reflected in SLA, focusing on Incident, Problem, Change and Release Management processes
  • Act both as a technical expert in given field as well as a leader who will take the full accountability for the services and solutions portfolio
  • Lead a geographically distributed team of 3-5 internal and external IT support specialists
  • Understand supported business processes and priorities
  • Manage relationships with IT and business stakeholders and global IT teams and 3rd parties
  • Contribute to IT systems architecture, design and security discussions
  • Support the implementation of IT solutions and key components of overall IT architecture and security

Main requirements

  • Higher Computer Science or Information Technology education
  • At least 5 years of experience in providing IT business services and supporting IT business applications
  • 2 years' experience in leading IT development team (2-5 people)
  • Very good knowledge and understanding of Java/J2EE, PHP, .NET as well as good knowledge of front-end stack (HTML, CSS, JS, AJAX, JQuery, other client-side frameworks)
  • Strong relational database (Informix DB2, MS SQL, etc.) knowledge and experience with data modelling and development
  • ITIL foundation certification
  • Understanding and experience in development and support of mobile applications for iOS, Windows and Android
  • Knowledge of IBM WebSphere application server
  • Knowledge and experience in Waterfall and Agile product and project management
  • Excellent command of English


  • You will be part of our Corporate IT CoE in Lisbon (Saldanha) with international peers.
  • International environment
  • Up to 10% travel

Apply now

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Or sign up to refer and earn a reward of €300