Application Support Engineer (.NET & SQL)

Panalpina
Leading Providers of Supply Chain Solutions

Job details

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Intro

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and employs around 16,000 people worldwide.

We are looking to hire a Corporate Application Support Engineer (MS .NET & SQL) for our Centre of Excellence (CoE) in Portugal.

In this position you will be supporting and maintaining our onsite infrastructure / platform for .Net, including infrastructure monitoring, Life Cycle Management, Service Requests management and Incident Handling. This challenging position requires several years of experience in the administration and support of .Net Applications.

Responsibilities

  • Life Cycle Management, patch upgrade

  • Main support activities are the handling and processing of tickets for: Service requests and Incidents

  • Work collaboratively with other teams, participate in architecture, design, and development to ensure proper support once applications are productive

  • Infrastructure monitoring, Environment Performance Tuning

  • Understand the business and customer needs to support users of .Net technology based applications mainly our in-house customer facing applications COM & eBilling

  • Performs technical root cause analysis and outlines corrective action for given problems

Main requirements

  • Hold a Bachelor’s degree in Computer Science, Computer Information Systems, Engineering, or another technical field

  • Have 4+ years of experience in .NET applications administration and support

  • Solid knowledge of .NET framework (ASP.NET, VB.NET and C#)

  • Microsoft SQL Server (T-SQL, SSRS)

  • Knowledge of at least one of ticketing and/or ALM systems (TFS preferred)

  • English spoken & written

Nice to have

  • Other languages are an advantage

Perks

  • Your job location will be Portugal and you will be part of the Corporate IT team with peers working in Basel, Switzerland
  • International Environment

Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300