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Intern IT Help Desk and Operation Technician

Haitong Bank
Investment Bank

Job details

  • Full-time
  • calendar
  • map markerLisbon, PT
  • cardRequires Work Permit
    Requires that you're a citizen or have a valid work permit / visa sponsorship to work in the country in which this position is based.
  • routeJunior
  • routeEnglish
    Preferred spoken language

Apply now

Intro

As an intern with Haitong Bank you will gain valuable work experience in a professional environment, leveraging your prior experience, education, and involvement. Our interns play an essential role in the departments they are part of, working on important responsibilities, special projects, and networking with our teams.

The IT Intern position is responsible for enabling productivity and efficiency across the organization by providing timely, first level technical support services to all Haitong Bank employees.

Duties and Responsibilities:

  • Provide first level Help Desk support to employees for applications, equipment and voice and data systems
  • Assist and Interact with hardware and software vendors on an ongoing basis for repair and problem resolution
  • Assist with system backup administration
  • Assist with system upgrades as needed
  • Undertake other projects and duties as assigned

Main requirements

  • Be a student or graduate in any of IT or Computer Science related area
  • Knowledge of Microsoft Operating systems and Office
  • Knowledge of networking concepts
  • Have the ability to assess needs and/or problems of users to correct or recommend viable solutions, using knowledge of systems and equipment
  • Have effective interpersonal skills to communicate with organization staff and department managers to accomplish goals for productivity and quality of service
  • Ability use English as professional language
  • Lifting and moving equipment is required
  • Able to work in different shifts
  • Strong mindset to learn and evolve

Apply now