Junior IT Support Specialist
The Lusiaves Group, founded in 1986 at the Ondas Marine (Figueira da Foz) is a leader in the poultry industry.
We believe in teamwork, career progression, and the capacity for continuous improvement in the day to day work of individual and collective work.
We are searching for a Junior IT Support Specialist who will be responsible for analyzing and solving existing problems in some companies and application platforms, advising and developing a strategy for applying payment systems, analyzing and analyzing hardware problems. and their efforts in perfection.
Advise and improve users' work systems (hardware / software) >> Generate order flow, present solutions, solve and maintain a ticket management platform and a knowledge database >> Resolve infrastructure problems (networks / computers / peripherals / servers)
Experience of 2 years without "on-line" / "field" support to the User and the Solution of Problems related to Informatics and AOS Information Systems
Experience Proven in the Installation and Configuration of Servers, Computers, Printers, Network Equipment
Capacity for sorting and resolution of incidents.
Deep knowledge of Windows Operating Systems / Linux / macOS (Optional).
Knowledge of Microsoft Office / Office365.
Deep knowledge of Network Protocols.
Knowledge in choosing mobile devices (smartphones, tablets (Android / iOS, selection guns)
Nice to have
Academic Qualifications in the area of Engineering / Informatics / Systems / Computing Management or similar.
Fluency in English
Knowledge in the support area of Erps (Sap, Spring, Phc, Etc)
Working for a green company
Young and dynamic environment
Conditions according to experience and function requirements