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Junior IT Support Specialist

Grupo Lusiaves
Frangamente Bom

Job details

  • Full-time
  • map markerLeiria, PT
  • cardRequires Work Permit
    Requires that you're a citizen or have a valid work permit / visa sponsorship to work in the country in which this position is based.
  • routeJunior
  • routeEnglish
    Preferred spoken language

Apply now


The Lusiaves Group, founded in 1986 at the Ondas Marine (Figueira da Foz) is a leader in the poultry industry.

We believe in teamwork, career progression, and the capacity for continuous improvement in the day to day work of individual and collective work.

We are searching for a Junior IT Support Specialist who will be responsible for analyzing and solving existing problems in some companies and application platforms, advising and developing a strategy for applying payment systems, analyzing and analyzing hardware problems. and their efforts in perfection.

Main requirements

  • Advise and improve users' work systems (hardware / software) >> Generate order flow, present solutions, solve and maintain a ticket management platform and a knowledge database >> Resolve infrastructure problems (networks / computers / peripherals / servers)

  • Experience of 2 years without "on-line" / "field" support to the User and the Solution of Problems related to Informatics and AOS Information Systems

  • Experience Proven in the Installation and Configuration of Servers, Computers, Printers, Network Equipment

  • Capacity for sorting and resolution of incidents.

  • Deep knowledge of Windows Operating Systems / Linux / macOS (Optional).

  • Knowledge of Microsoft Office / Office365.

  • Deep knowledge of Network Protocols.

  • Knowledge in choosing mobile devices (smartphones, tablets (Android / iOS, selection guns)

Nice to have

  • Academic Qualifications in the area of ​​Engineering / Informatics / Systems / Computing Management or similar.

  • Fluency in English

  • Knowledge in the support area of ​​Erps (Sap, Spring, Phc, Etc)


  • Working for a green company

  • Young and dynamic environment

  • Conditions according to experience and function requirements

Apply now