Chapter Design Lead (m/f/d)

We are the leading e-hailing app in Europe. Our vision is to create everyday magic in city movement.

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FREE NOW was founded as mytaxi in June 2009 and was the world’s first taxi app that established a direct connection between a passenger and a taxi driver. In July 2019, mytaxi rebranded to FREE NOW as part of a global mobility brand family and set itself up as a multiservice mobility provider.

With 14 million passengers and more than 100,000 drivers, FREE NOW is one of the leading ride-hailing providers in Europe. Since February 2019, the service is part of the FREE NOW group, the ride-hailing joint venture of BMW and Daimler.

FREE NOW today works with more than 700 employees in 26 offices and is available in over 100 European cities. Eckart Diepenhorst is leading the operational business as CEO Europe of FREE NOW.

What's the opportunity?
You will own the design aspect of some of FREE NOW’s most high-priority projects, lead other designers and teams in solving challenging and stimulating design problems, and uplevel and evolve our culture and processes in an environment that values and understands good design.
FREE NOW (formerly mytaxi) is at a most exciting point in its history. We are part of one of the most dynamic spaces for innovation in the world today: future mobility. You will work on challenging, rewarding problems. You will stretch, learn, grow, and have fun doing it.

If you are passionate about the craft and process of building world-class products, helping your peers to grow and learn, and solving real problems for our users, you’ll fit right in.

What’s the job?

At our Hamburg office, you will lead a team of dedicated designers working on our passenger apps, and enable the wider design team in Hamburg, Berlin and Barcelona by providing design system assets and design-ops standards.

You will lead the design strategy and execution on projects that are top company priorities. You will impact the product and business by delivering design solutions of the highest quality, and impact how we design across the company by sharing your knowledge and experience.

You will drive the design of important, core technologies, and you will work with other design leaders across our offices to help build an exceptional global design team.

This is a rare chance for an experienced, exceptional, and ambitious designer to grow, learn, and have impact at a unique, breakout, quick-paced technology company.

Your responsibilities:

  • Explore different concepts and validate the idea's viability through UX testing.
  • Influence product specifications and execute design work with a high level of detail.
  • Generate comprehensive information architecture, wireframes, high-fidelity mockups and interactive prototypes for iOS, Android and web.
  • Create and deliver digital product features with multiple product teams.
  • Deliver comprehensive visual design for in-app communications.
  • Know how to showcase your work effectively, and communicate design decision to stakeholders through presentations.
  • Work closely with product managers and developers.

Main requirements

  • 5+ years of UX/UI design experience, 2+ years leading teams.
  • Proven ability to deliver exceptional design.
  • Background in product design (UX/UI), with a focus on mobile (native apps).
  • Ability to think big and understand complex feature sets.
  • Mastery of design and prototyping tools: Sketch, Abstract, Principle, Framer, ...
  • Excellent oral and written communication skills
  • Excellent graphic design skills (layout, typography, color)
  • Presentation design skills
  • Ability to thrive in a fast-paced, dynamic startup environment


  • Great learning and development opportunities through internal and external workshops
  • Excellent monetary benefits (a pension plan, a monthly mobility allowance for free taxi rides, subsidised public transport ticket)
  • Free online language courses
  • Have your birthday off
  • ...and all the usual start-up goodies like fruit, unlimited soft drinks, after-work beers, regular team events, a football table and many more

Apply now

Sign up to apply

Or sign up to refer and earn a reward of €300