Support Engineer (Remote)

Chaser
SaaS powered by big data, AI and automation to transform how businesses get their invoices paid

Job details

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Intro

  • You will work directly with our Support team to troubleshoot, diagnose and resolve technical issues on a daily basis.
  • You will design and develop solutions to leverage the work of our internal teams including Marketing, Product, Sales and Success.
  • You will improve and maintain our technical documentation.
  • You will play a key role in shaping company direction.

Main requirements

  • Proven experience in a Technical Support role.
  • You are someone who thrives on uncertainty. You won’t necessarily have worked in a startup environment before, but you will be drawn by the incredible opportunities for learning and growth that it presents.
  • You are someone who sets very high standards for others and especially for yourself. You believe strongly in the importance of Do What You Say You Will Do.
  • You are genuinely passionated about helping others.
  • Experience working remotely or freelancing.
  • You need to know and love coding in JavaScript. ES6 experience is a plus.
  • Experience with Node.js development.
  • Experience with MongoDB.

Perks

  • Work remotely
  • Share options
  • Regular team onsites either in London or other mutually convenient location for the team

Apply now

Sign up to apply

Or sign up to refer and earn a reward of £300